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Hand tool no longer allows me to select text

New Here ,
Mar 11, 2020 Mar 11, 2020

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I know about the preference -> make hand tool select text option. It is and always has been selected. For some reason, I must now always select the cursor tool to select text, then switch back to the hand tool to scroll using my touch enabled laptop. Before, I could touch a section of text and the cursor would change to the selction tool (what I need) but it stopped working. I have the latest updates to Acrobat DC pro installed. I typically open large files and highlight a lot of text, and constantly switching from hand tool to selection tool is very cumbersome.

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How to, Standards and accessibility

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Adobe Employee ,
Mar 12, 2020 Mar 12, 2020

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Hi there,

 

Enabling preferences for Text & Images selection with hand tool, is a design behavior and it should work accordingly. For me its working. 

Would you mind checking the status of your Security (enhanced) setting under preferences? Open Acrobat>Edit>Preferences>Security(enhanced)>Protected View and Enhanced Security is it disable or enabled?

Turn it on if its set to off and check back after rebooting Acrobat.

 

Thanks,

Akanchha 

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